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Jobs in the Netherlands, in English.
39,000+ live jobsFlagship Store Manager - Utrecht area (38 hours)
On-site in Utrecht·Full-time·Added yesterday (last checked 12 Nov)
Our summary
- Salary
- From €5,000 a month
- Work mode
- On-site, Utrecht
- Contract
- Full-time
- Languages
- Dutch
Skills
This job advert was originally written in Dutch.
Requirements
What we're looking for
- Work experience in managing and organizing large stores (approx. 90 FTE)
- Experience in coaching and strategically developing a team.
- Strong planning and prioritization skills.
- Confident handling of sales planning, analyses, and follow-up.
And talents who...
Nice to have
- Communicating in an inspiring and clear manner, and listening actively and with empathy.
- Being ambitious, performance-oriented, and determined.
- Analytical thinking, acting flexibly and with a solution-oriented mindset, and having a sharp sense for numbers and connections.
- Creating an excellent customer experience with great commitment and team spirit, actively stimulating sales, and motivating the entire team to get the best out of themselves.
- Willingness to travel to Amsterdam, The Hague, and Rotterdam
- Having a passion for fashion, trends, and commerce.
Pay & benefits
What you'll get
- Staff discount on all our products and brands
- 25 vacation days
- HIP – H&M Incentive Program (bonus program)
- Employee Assistance Program (EAP) for a healthy work-life balance
- Corporate Benefits (exclusive discounts at many brands)
- Gross salary from €5,000 per month (excluding holiday allowance)
- Company pension scheme
- Travel allowance
The role
As Flagship Store Manager, you hold ultimate responsibility for the store and lead your team with the goal of creating an inspiring, inclusive, and high-performing work environment. You ensure an excellent operational and visual customer experience and actively stimulate collaboration and entrepreneurship at all levels.
What you'll do
- are responsible for the total customer experience in the store, ensuring a strong visual and commercial presentation and implementing service tools to strengthen customer loyalty.
- analyzes sales and budget targets, derives targeted optimizations, and implements these together with your team – while maintaining the store with cost awareness and using all resources efficiently.
- plans tasks and staff deployment efficiently and ensures smooth execution of all operational processes – from the shop floor and the warehouse to the cash desks, fitting room routines, and daily store opening and closing.
- develops your team strategically through recruitment, onboarding, regular feedback sessions, individual development, and succession planning – and strengthens motivation, team spirit, and a performance-oriented culture.
- follows current fashion trends and relevant influencers with a sharp sense of style, and ensures that your team applies this knowledge purposefully in customer contact.
Do you want to know more about the role of Store Manager? Listen to our Jobcast episode and discover more about the position firsthand – directly from our team: Store Manager.
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WHO YOU WILL WORK WITH
WHO YOU WILL WORK WITH
Our stores are the heart of H&M – that is where customers experience the brand up close. Every team member contributes to an inspiring and welcoming atmosphere. You work closely with your team to help our customers feel confident and express themselves with the latest trends and timeless styles.
WHO YOU ARE
WHO YOU ARE
We are looking for talents with...
WHY YOU WOULD LOVE TO WORK HERE
WHY YOU WANT TO WORK HERE
We are proud of our vibrant and open character. Our teams benefit from attractive secondary benefits and various development opportunities worldwide.
JOIN US
JOIN US
Our strength and uniqueness lie in many things – in our inclusive culture, our strong values, and our development opportunities. But above all, it is our teams that make us who we are.
Hiring process
*More information about the processing of your personal data can be found in our data protection notice.
** We strive for a fair and equal process and ask you not to send a cover letter, as these often contain information that can easily lead to unintended bias.
***To manage the large number of applications for positions with leadership responsibilities, we use an online assessment method. You must complete this as part of the application and screening process. Your answers are scored by an assessment tool that applies predefined criteria established by H&M Group.
After completing the assessment, you will have the opportunity to share feedback and ask questions.
If you experience problems or prefer an alternative assessment method, please contact recruitment_support@hm.com. Choosing an alternative will not affect your application. Please consult our Privacy Statement for more information on how we process your personal data.
About H&M Group
- Industry
- Fashion and Retail
- Founded
- 1947
- Employees
- 100,000–200,000
- Headquarters
- Stockholm, Sweden
In their own words
About the company & team
WHO WE ARE
The H&M Group is a global company with strong fashion brands and innovative business lines. We believe that excellent design, affordable prices, and sustainable solutions can go hand in hand. Our customers are central to everything we do. Our corporate culture is shaped by thousands of passionate and talented team members. Together, we use our scale and knowledge to lead the fashion industry towards a more inclusive and sustainable future.
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