Baker | Grandmother Cafe

At Grandmother Café, hospitality is about genuine attention, warmth, and human contact. As a Baker, you are the familiar face of the café. Your value does not lie in speed, strict protocols, or KPIs. It is about how people feel when they are sitting at your table.

You are that calm, relaxed factor on the floor with whom guests immediately feel at home. Someone who makes time for a chat, causing people to order just one extra cup and linger a little longer. Together with the team, you create a living-room atmosphere where everyone - from young to old - feels seen and welcome. With small gestures and sincere interest, you bring the soul of the café to life.

Side note: we have intentionally designed this role because we believe that true hospitality does not come from a book, but from life experience.

• Create a warm, homely atmosphere where everyone feels at home.
• Be the calm, stable factor on the café floor - even when it gets busy.
• Engage in conversation with our guests in a natural way.
• Notice guests who are alone or feeling a bit lost and give them a warm welcome.
• Take people along in the story and the menu behind Grandmother Café.
• Prepare and serve the most delicious coffee, tea, and other drinks.
• Serve food with love (including the baking and styling of our bites).
• Pitch in where needed and collaborate with the rest of the café team.
• Ensure that the bar and the café always look spic and span.

At Grandmother Café, hospitality is about presence, warmth and human connection. As a Baker, you're the Grandmother Anchor, your value doesn't come from speed, technical perfection or performance metrics. It comes from how people feel when they're with you.

You are a calm, familiar and reassuring presence on the floor: someone guests naturally feel comfortable approaching, talking to and staying a little longer with. You help create a homely, welcoming atmosphere where guests of all ages feel seen, cared for and at ease. Through small gestures, genuine conversation and emotional intelligence, you help bring the soul of the café to life.

This role is intentionally designed to recognise that meaningful hospitality can be delivered through many personal styles and life journeys.

• Create a warm, homely and welcoming atmosphere for every guest
• Be a visible, calm and reassuring presence on the café floor
• Engage in natural, unforced conversation when appropriate
• Notice guests who may feel new, unsure or alone, and gently include them
• Support guests in understanding the menu, concept and story behind Grandmother Café
• Prepare and serve drinks including coffee, tea, hot and cold beverages
• Serve food with care, including final plating and bake-off items
• Support café service during both calm and busy moments
• Maintain cleanliness, hygiene, safety and quality standards
• Work closely with the café team and support colleagues when needed

• Do you have an unconventional CV, have made a career switch, or haven't worked for a while? That is exactly why we invite you to apply.
• Confidence and a wealth of life experience - you bring a significant dose of people skills.
• A natural urge to care for people and pamper them.
• The gift of ensuring people feel immediately at ease with you.
• The calmness to park the rush of the day when a guest needs your attention.
• Experience in hospitality, retail, or another role in which you worked a lot with people is nice, but motivation is more important.
• Barista experience is a bonus, but we will lovingly teach you the ropes of the trade.
• You speak good Dutch and can also manage well in English.

• We warmly welcome candidates with non-traditional career paths, career breaks, or those returning to work
• Confidence built through life and work experiences, you bring a vast amount knowledge!
• A people-first mindset and a natural sense of care and hospitality
• A natural ability to make people feel at ease and welcome
• The ability to prioritise human connection over speed when the moment allows
• A calm, reassuring presence, even during busy moments
• Comfort learning new systems and processes at your own pace
• Previous experience in hospitality, cafés, retail or customer-facing roles
• Barista experience is welcome, though full training will be provided
• English at a basic level and Dutch language at a conversational level are required.

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.