Senior Product Designer

• As the Senior Product Designer, you own complex product areas from first problem to live experience, turning ambiguity into flows merchants trust every day.

• Set the quality bar for craft and detail across your areas, how the work looks, behaves and reads, so every interaction feels clear, calm and well made.

• Partner day to day with product managers and engineers to question assumptions, manage cross-team dependencies and make the trade-offs that keep solutions scalable.

• Bring AI into the core of the design process, shaping not just your own output but how the whole team explores, prototypes and ships.

• Raise the bar beyond your own scope by contributing to the design system and keeping the wider experience consistent and coherent.

• Own complex product areas end to end, defining problems clearly and designing the screens, flows and details merchants use every day.

• Shape decisions with customer insight: talk to merchants, join research sessions and use data to understand what people really need.

• Use AI across your workflow to explore ideas, prototype quickly, test concepts and cut the repetitive work, without losing quality or craft.

• Drive better ways of working by experimenting with new tools, sharing what works and helping the team adopt them.

• Partner with product managers and engineers to manage dependencies, make smart trade-offs and turn insights into solutions that scale.

• Connect your work to real outcomes, measuring impact and adjusting when results aren't where they should be.

• Contribute to the design system and give honest, useful feedback that helps other designers grow.

📍Eindhoven (3 days in office) | 🗓️ 40hrs per week

We didn't become Europe's leading e-commerce shipping platform by playing it safe. Sendcloud powers 30,000+ online retailers, marketplaces, and fulfillment companies. Helping them ship smarter, grow faster, and actually get shit done for their customers. Boring logistics? Not here. We're building the platform that solves shipping, at scale, globally!

Design shapes how 30,000+ merchants experience Sendcloud every day, and that bar keeps rising as our product grows. As a Senior Product Designer, you own complex product areas end to end, turning unclear problems into simple, polished experiences people rely on to run their business. You have a sharp eye for detail and a strong sense of taste, and you know what good looks and feels like. You're also someone who's curious about how AI is changing the way we design, and you're already using it to work faster and smarter. Together with Product, Engineering and other designers, you raise the bar for quality and make sure the work has real impact. You have a sharp eye for detail and a strong sense of taste, and you know what good looks and feels like.

• You have a sharp eye for detail and a strong sense of taste; you know what good looks and feels like, and you won't ship until it's there.

• You thrive on ambiguity, taking unclear problems and drawing the path to a simple, polished answer.

• You're genuinely curious about how AI is changing design, and you'd rather experiment and share than wait for someone to hand you the playbook.

• 5+ years of product design experience, ideally in SaaS or complex, data-rich products.

• A portfolio that shows end-to-end ownership of complex product areas, from problem definition to shipped, measurable outcomes.

• Hands-on experience using AI tools in your design workflow, for ideation, prototyping, testing or streamlining the repetitive parts.

• Fluency in modern design and prototyping tools, and comfort contributing to and working within a design system.

• Fluent in English; Dutch is a nice-to-have, not a requirement.

• 💩 No bullshit: Big egos suck. Be open, honest and transparent. Share your mistakes openly and learn from them. Don't just talk about problems, solve them.

• 🎯 Grow & win: Be highly curious, adaptable & proactive. Embrace discomfort and change. Keep an open mindset and learn from others. You invest in our growth, so we invest in yours.

• 🎠 Have fun: Work hard, laugh harder. Not everything has to be serious. Be yourself, especially if you're the good kind of crazy. Sendcloud is an adventure, not a corporate maze, enjoy the ride.