IT Support Intern

Behind our stores, offices and webshop sits a growing tech stack including laptops, Wi-Fi, Google Workspace, iPads, PIN terminals and more.

We're looking for an IT Support Intern to own first-line IT support, working side by side with our Head of Digital Operations. You'll be the first point of contact for IT questions from office and store colleagues, picking up tickets, fixing what you can, escalating what you can't, and documenting what you learn so the same issue doesn't cost us time twice.

Real ownership, real impact, from day one.

MR MARVIS is an Amsterdam-based menswear brand, dedicated to creating the perfect shorts, trousers and tops. As a Certified B Corporation, we're proud to be part of a community of companies working together for change, and taking part in collective action to advocate for a shared goal of a global economy that benefits people and the planet.

What started in 2016 with three founders has now grown into a team of 300+ people representing 40+ nationalities. Having established a strong online presence across Europe, we're now growing our international retail network. Today, you'll find us in cities such as Amsterdam, Berlin, Paris and London.

We make slow fashion, with timeless design and craftsmanship at the centre. We are dedicated to doing better every day, creating value for our team, our suppliers, our customers, and everyone who interacts with our business.

• Be the first responder for IT requests from office and store teams.

• Troubleshoot hardware: laptops, monitors, docks, peripherals.

• Solve basic network and office issues: Wi-Fi, printers, meeting room setups.

• Support store technology during store visits: iPads, PIN terminals, and other POS hardware.

• Prepare, hand out and collect devices for new and departing colleagues.

• Support onboarding and offboarding in Google Workspace and other tools.

• Handle access requests carefully, following our access and security basics.

• Take ownership of open tickets and follow up until they're actually resolved.

• Write clear, reusable documentation and how-to's in Notion.

• Spot recurring issues and suggest structural fixes or small automations.