Clinic Manager - The Hague

What We Offer 🙋 ♀️🙋 ♂️:

• Unique working conditions as part of an international and multicultural team. 🌍
• Cutting-edge technology.
• Incentive program linked to KPIs.
• Benefits related to our treatments, aligners, and products.
• Modern, fully renovated dental centres.
• Career development opportunities and room for growth. 📈

We believe everyone deserves a smile that makes them happy! 😃
Since 2019, we have been offering high-quality invisible orthodontic care with cutting-edge technology. Now present in 8 countries with over 140 clinics, our mission is to improve the health and quality of life of our patients worldwide. 🌍

We are looking for a Clinic Manager in The Hague.

Responsibilities 🦷😁:

• Oversee the clinic's sales performance within your area of responsibility.
• Lead a team of professionals, including doctors, hygienists, and sales associates.
• Communicate the company's vision, motivate teams, and ensure outstanding team performance.
• Monitor daily and weekly sales plans and conversion rates for both sales associates and doctors.
• Take responsibility for the clinic's budget and achievements, track conversion rates, develop improvement plans, and implement them.
• Build genuine connections with customers, ensuring they remain enthusiastic about their journey toward a more confident smile.
• Ensure adherence to sales processes and proper follow-up procedures.
• Resolve escalated patient concerns or issues.
• Organize clinic teams, including sales, nurses, hygienists, and doctors; ensure staffing needs are met and create schedules.
• Participate in hiring, training, feedback sessions, and contract terminations.
• Guarantee compliance with health regulations and protocols.
• Contribute to marketing activities, host influencers, and participate in photo sessions, which may include creating social media content.
• Deliver a seamless customer experience throughout their journey.
• Maintain clinics at 100% aesthetic standards and achieve the highest NPS (Net Promoter Score).

• 2+ years of experience in a similar role.
• Sales-oriented and able to work independently.
• Professional level of English
• Previous experience in similar industries like luxury, dental and medical clinics,.
• Positive, curious, and enthusiastic attitude.
• Proficiency in reporting on Google Sheets.
• Nice to have: professional level of Dutch