CDD Risk Analyst, Customer Onboarding

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

• End-to-End Onboarding: Manage end to end onboarding flows for enterprise accounts, conducting in-depth due diligence, analyzing complex ownership structures, and ensuring full compliance with regulatory obligations and internal policies.
• Quality & Accuracy: Maintain "first-time-right" quality accuracy across all risk assessments and regional compliance standards as well as regulatory expectations.
• Merchant Communication & Guidance: Act as the primary point of contact for merchants during onboarding, providing clear guidance and internal advice.
• Cross-Functional Collaboration: Collaborate cross-functionally with commercial, compliance, and product teams to balance risk mitigation with business scalability growth, as well as have a critical eye on our own internal processes.
• Risk Escalations: Handle complex risk escalations, providing expert analysis and decision-making on high-risk onboarding scenarios.
• Policy & Standards Alignment: Align local operational procedures with global policy requirements and second-line compliance standards.

• 3-6 years of experience in Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), or KYC.
• High sense of responsibility, integrity, and ability to prioritize tasks based on business needs.
• Curious, analytical, and critical mindset with a strong problem-solving orientation and risk-based approach.
• Clear communicator and team player, comfortable navigating ambiguity and tailoring messages for diverse audiences.
• Experience collaborating with commercial stakeholders to navigate discussions while maintaining robust risk standards.
• Experience with policies, procedures, and product teams to identify gaps and enhance processes.

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.